NederlandsCardsOnline Service Portal makes mobile enrollment available as an add-on service for your card holders. The Service Portal connects securly to CardsOnline, allowing card holders to register, verify their identity, interact with their data, send and receive requests regarding their cards and upload their photo.
CardsOnline
Service Portal
Seamless Self-Service
Want to learn more about CardsOnline Service Portal?
Service Portal
Self-Service
Notifications
Notifications enables administrators to communicate directly with cardholders, automatically sending messages about card requests, missing information, or photo uploads.
Block My Card
Cardholders can block their card if it’s lost, stolen, or compromised, preventing unauthorized use. This action revokes all associated rights and access. The card can be unblocked once the issue is resolved, or a new card can be requested if needed.
Edit my data
Cardholders can add or upload required information, such as uploading a photo or providing missing data. Cardholders can also independently change their Service Portal password here.
Request new card
In case of a lost or defective card, cardholders can request a replacement. If payment is required for a replacement card, an integration for payment options such as iDEAL, PayPal, or Credit Card can be enabled.
“Empower cardholders to manage their own data, photos, and card requests with the Service Portal“
Service Portal
Add-Ons
Registration
The Registration allows cardholders to self-register by providing details, upload a photo, and completing verification. Administrators can review and approve registrations in CardsOnline.
ID Verification
The Service Portal’s ID Verification ensures secure identity confirmation. Users take a photo of their ID, which is then checked and verified to confirm their identity.
Check-In & Issue
The Check-In and Issue feature simplifies card issuance. Users receive a QR-code invite via CardsOnline, check in at a designated location, and instantly receive their printed card or Digital ID.